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Then I contacted Carbonite and they were able to download all the files in a very short period of time. Then I found out that they did transfer Word but none of my files were transferred.
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I was told I'd have to pay an extra $83 or $87 (if I remember correctly) to have one of their techs achieve this. Then I found out that none of my files were transferred There was a hitch with transferring my microsoft home and student word 2007. I chose zinstall and sadly was very disappointed.
Zinstall winwin is it safe windows 10#
I searched for a way of transferring programs and files to my new Windows 10 HP PC. I would never use this product again and would recommend ANY other similar option over this. Subsequently I contacted customer service on numerous occasions to try and get a refund but after initially ignoring my request, they made me run the diagnostic program which showed that I had indeed transferred files (at least half of them in error as I had chosen them to be excluded) so I was not entitled to a refund. Even after doing this (and taking a lot of time to do this) the directories I wanted to exclude were still transferred by this worthless program. God forbid you make a mistake and exit out of this Interface of choosing the directories without saving your work because you will have to start over at the beginning. I then wanted to exclude numerous files from being transferred and I had to do this one file at a time as there is no way to choose more than one file or directory at a time when specifying which files to exclude. This was not specified when I purchased the program. However, when I got the program I was not able to use the solid state hard drive transfer option because apparently a second non-stolid state hard drive is required to do this. Firstly, I purchased the more expensive version because my new computer contains a solid state hard drive.